Central Chiangmai is a major shopping, dining and entertainment centre in Fa Ham, northeast of Chiang Mai’s Old City. Formerly known as Central Festival Chiang Mai, it combines a Central department store with fashion shops, electronics, restaurants and a cinema complex in a large indoor destination.
Its appeal is practical as well as recreational: you can replace travel essentials, browse several categories of shops, eat together without agreeing on one cuisine or build a wet-weather afternoon around a film. It is a separate mall from Central Chiangmai Airport, which is southwest of the Old City near the airport.
Shopping at Central Chiangmai
The mall’s broad retail mix is useful when you want more than a souvenir market. Fashion, sportswear, footwear, beauty, jewellery, electronics, luggage and children’s products bring together everyday purchases and holiday shopping in one place. Use the floor directory to pick the stores that matter rather than attempting every level.
Thai retailers sit alongside international brands, and the shopping centre’s current directory is the best starting point if a particular shop is the reason for your trip. A large choice does not automatically mean the lowest price, especially for internationally distributed products.
Central Department Store
Central’s department store is a substantial anchor within the wider mall. It brings clothing, beauty, accessories and home-related shopping into departments, which can make comparing several products easier than moving between unrelated stores.
The department store is a business within the shopping centre, so its counters and concessions can have their own arrangements. If you are making a specific purchase, check stock and the relevant counter’s hours before travelling across town.
Electronics, Mobile Services and Everyday Purchases
Electronics and telecommunications shops can be useful for replacing a charger, buying accessories or seeking help with a mobile service. For an expensive device, ask about warranty coverage and compatibility in your home country before buying. Keep the receipt and confirm any conditions attached to a promotion.
Food retail and everyday shops also suit travellers staying longer in Chiang Mai. Snacks, toiletries and packaged products are practical purchases here, while visitors with self-catering accommodation can combine grocery shopping with other errands.
Restaurants, Cafes and Food Courts
Dining ranges from quick meals and coffee to sit-down restaurants, with northern Thai and international choices across the centre. A food-court meal can be convenient for a group wanting different dishes; a restaurant works better when you want a longer break after shopping.
Allow time to look through the current food directory instead of choosing the first outlet beside an entrance. Check menus for dietary requirements and ask about ingredients directly. Individual restaurants can close their kitchens before the mall shuts, so a late arrival is better planned around an outlet’s own last orders.
Cinema and Family Activities
The cinema makes Central Chiangmai a destination for more than shopping. International films may have original-language and dubbed sessions, and the screen format can also affect the price. Check the language, subtitles, auditorium and start time before paying rather than choosing by film title alone.
Children’s play and entertainment businesses, workshops and temporary events add other reasons for families to visit. These are separately operated activities with their own charges and restrictions. Check age, height or supervision requirements for the particular activity rather than treating everything in the centre as included in a free visit.
Special displays and events change through the year. They can make a shopping trip more interesting, but plan around the programme for your own dates rather than expecting a previously advertised installation to remain permanently.
Opening Hours and Visitor Services
General opening hours are 11am to 9pm Monday to Friday and 10am to 10pm on Saturdays and Sundays. Check the latest schedule for public holidays; department stores, restaurants and cinema sessions can have different hours from general retail.
Customer services include wheelchair and stroller assistance, baby-changing and breastfeeding rooms, currency exchange and a luggage-deposit service. Ask about availability, location, fees and collection times when you arrive, especially if the service is essential to your plans.
A shuttle service is also listed among the centre’s facilities. Confirm the current pickup points and timetable with the mall before relying on it, since an advertised service does not establish a route from every hotel or transport terminal.
Getting to Central Chiangmai
The address is 99, 99/1 and 99/2 Moo 4, Superhighway Road, Fa Ham, Chiang Mai 50000. The mall is northeast of the Old City, close to the Superhighway and Kaeo Nawarat Road area. A taxi or app-based ride gives a direct arrival at the shopping centre rather than a walk along the highway approaches.
Red songthaews and tuk-tuks can also be arranged. Say ‘Central Chiangmai in Fa Ham’ or use the former Central Festival name with a map pin. The full location matters because simply asking for Central can be confused with the airport mall.
Arcade’s long-distance bus terminals are on the same eastern side of the city, making the centre a geographically convenient place for a meal or errands before an onward journey. Keep enough time to return to the exact terminal on your ticket, and check luggage-deposit arrangements before planning a shopping stop with suitcases.
Driving and Parking
The complex has parking facilities, including services for priority parking and electric-vehicle charging. Follow entrance and zone signs, and note where you leave the car before heading inside. On weekends or event days, locating a space and returning to it can add time to the visit.
Check the current free-parking period, validation rules and charges at the entrance. A quick shopping visit and a longer stay including a film can fall under different parking conditions, so do not assume the whole afternoon is free.
Choosing Between Chiang Mai’s Malls
Central Chiangmai works well when you want a broad shopping selection and several activities in one centre. MAYA is more convenient for many people staying around Nimmanhaemin, while Central Chiangmai Airport suits travellers near the airport and visitors interested in its northern handicraft zone.
Allow about two to three hours for browsing and a meal, or longer if you are adding a cinema session or substantial shopping. A traveller with only a short stay in Chiang Mai may prefer to use the mall for a specific errand and leave more time for temples, markets and the surrounding countryside.
Central Chiangmai FAQs
Is Central Festival the same as Central Chiangmai?
Central Chiangmai is the current name of the former Central Festival mall in Fa Ham. The older name still appears in some business addresses, so use the location as well as the name when arranging transport.
Is Central Chiangmai the airport shopping centre?
Central Chiangmai is northeast of the Old City in Fa Ham. Central Chiangmai Airport is a separate shopping centre southwest of the Old City near Chiang Mai International Airport.
Is there an entry fee?
General shopping-centre entry is free. Purchases, meals, cinema tickets and separately operated activities have their own prices, and parking conditions should be checked on arrival.
Can you store luggage at the mall?
The centre lists a luggage-deposit service. Ask customer service about current availability, permitted bags, fees and collection times before planning a stop between your hotel and a bus or flight.
Does Central Chiangmai have a shuttle?
A shuttle service is listed among the centre’s facilities. Confirm the current route, pickup location and timetable with the mall before relying on it for your journey.
Is it convenient for families?
Shopping, food and entertainment are together in an indoor setting, with baby-changing, breastfeeding and stroller services listed. Check separate activity charges and requirements, and ask about assistance when you arrive.
How long should you allow?
Two to three hours suits a browse and meal. Add the full film or activity time if you are using the entertainment facilities, and leave a buffer for returning to your car or onward transport.






































































hello,
I will be stay in Golden Crown Hotel on next month, may I know any shuttle bus around Golden Crown Hotel or Lee Garden area to go Central Festival? Is yes, can you provide a photo of shuttle bus for easy identify the shuttle bus.
Thank You!
Regard,
Tay
Hi Tay,
I tried to find that hotel and area and couldn’t find either in Chiang Mai. The only results related to Macau and Hong Kong.
I have found a timetable of where the shuttle goes at this website https://forum.thaivisa.com/topic/986224-free-shuttle-to-central-malls/?tab=comments#comment-12550964, so just have a look to see if any of the pickup points are near you.
Looking at pictures i can find online, the shuttle is either a silver van or songthaew – covered in Central Festival branding. So i don’t think you could really miss it.
You can find an image of these here at https://freetirement.weebly.com/uploads/2/4/0/7/24078109/9081298_orig.jpg.
Hi
I will accommodate in Shangri-La Hotel, Chiang Mai in the early of May 2019. Is there any shuttle bus schedule available from hotel to Central Festival Shopping Centre?
Thank you.
Regards
M Lau
Hi Michelle,
I have looked on Google and found a timetable at the following link under “Route 1 Night Market Road”: https://forum.thaivisa.com/topic/986224-free-shuttle-to-central-malls/?tab=comments#comment-12550964.
You should be able to find all the details there, but the times for departure are noted as 11:45am, 2:15pm, 4:15pm, 6:15pm, 8:15pm.
Be that the estimated time to get there via this shuttle is 45 minutes and the fact coming back you will need to wait around (added to the fact you are in the back of a vehicle with no AC), it may be worth just using a grab car at less than 100baht.
Thanks
Michael
Is it possible to provide floor profile for Central Festival Chiang Mai?
Hi Iveta,
I have tried finding an online floor plan, but the official website seems to have removed any kind of functionality.
I have gone through my image archive and I can’t seem to find a decent floor plan – likely because the mall is 6 storeys tall and the information panel didn’t have a floor plan for the whole place, but rather you’d have to to go every floor to get a complete collection.
What I have found is a picture I have of a brochure showing the major stores on each floor (https://photos.app.goo.gl/2faYT9ykpbzzSaQi7), along with a picture of one of the information panels which has the categories of the stores on each floor, but you’ll need to zoom in to be able to read it (https://photos.app.goo.gl/gTRKQ2rreGX1v3vu5).
There is also a complete list of stores of what’s there at the website https://www.centralchiangmai.com/en/directory.
If you are looking for a particular store, it may be worth searching for them on Facebook or Google Maps to see if it exists.
Thanks
Michael
Where is the timetable for the free shuttle.. when there a couple of years ago, no the shuttle used to stop and pick up from the Meridian Hotel near the night markets. Does that still happen?
Hi Jenny,
I have searched online and found a copy of the shuttle timetables at the following links:
https://assets.thaivisa.com/forum/uploads/monthly_2017_12/IMG_3133.JPG.ca3b3d902f03e648fb2a30a45879f7eb.JPG
https://assets.thaivisa.com/forum/uploads/monthly_2017_12/IMG_3132.JPG.efef26fd7344a7d25400a204bc7e7290.JPG
There is indeed multiple times throughout the day for pickups around the night market area at the most popular hotels.
Outside of that, the fare to use Grab isn’t that expensive and is quite handy to get to the far away locations (the red trucks and tuk tuks will fleece tourists at these spots).
Thanks
Michael