Last updated: 29 October 2026
Chiang Mai Travel Hub (www.chiangmaitravelhub.com) is an independent travel information website and part of the Holiday Point network.
We respect the privacy of our visitors and are committed to handling personal information responsibly. This Privacy Policy explains what information may be collected when you use our website, how it is used and the third-party services involved.
1. Information We Collect
We may collect information in the following ways.
Information You Provide
When you contact us, submit an attraction or event, or leave a comment, we may receive information such as:
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Your name and email address.
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The details contained in your message or submission.
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Website URLs or other information you voluntarily provide.
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Technical information associated with a submitted form or comment.
We use this information to respond to enquiries, review submissions, investigate corrections, manage comments and maintain our website.
Please avoid submitting sensitive personal information unless it is necessary for your enquiry.
Information Collected Automatically
When you visit Chiang Mai Travel Hub, website services may collect technical and usage information, including:
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IP addresses and approximate location information derived from them.
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Browser and device information.
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Pages viewed and interactions with the website.
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Referring websites and traffic sources.
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Cookies and similar online identifiers.
The information collected depends on the services and technologies active during your visit and your applicable privacy choices.
2. How We Use Information
Information collected through Chiang Mai Travel Hub may be used to:
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Operate, maintain and secure the website.
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Respond to enquiries and submissions.
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Investigate and correct published visitor information.
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Understand website traffic and improve usability.
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Display and measure advertising.
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Support accommodation and travel affiliate services.
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Detect spam, misuse and technical problems.
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Meet applicable legal obligations.
We do not use contact-form submissions for unrelated marketing without an appropriate basis to do so.
3. Google Analytics 4
We use Google Analytics 4 (GA4) to understand how visitors use Chiang Mai Travel Hub.
GA4 may collect information about website visits, including page views, interactions, approximate location, device characteristics and traffic sources.
Google may process this information in accordance with its own privacy terms and applicable data-processing arrangements.
For more information, visit Google's Privacy Policy.
You can learn about Google's analytics opt-out options at the Google Analytics Opt-out Browser Add-on.
4. Google Tag Manager
We use Google Tag Manager to help manage website tags and scripts.
Google Tag Manager is a tool for deploying technologies such as analytics and advertising tags. The individual technologies deployed through it may collect or process information as explained in this policy.
5. Advertising and Google AdSense
Chiang Mai Travel Hub displays advertisements through Google AdSense.
Google and its advertising partners may use cookies or similar technologies to deliver advertisements, measure their performance, prevent fraud and, where permitted, personalise advertising.
Advertising technologies may process information such as device identifiers, browser characteristics, approximate location and interactions with advertisements.
You can learn more about how Google uses information from sites that use its services and review your advertising preferences through Google's My Ad Centre.
Advertising preferences and consent options may depend on your location and the controls available to you.
6. Affiliate Links and Stay22
Chiang Mai Travel Hub may include accommodation and travel booking links provided through Stay22 and its associated booking partners.
When you interact with these links or booking services, third-party providers may collect information needed to provide their services, measure referrals and attribute bookings or commissions.
We may receive a commission when a visitor makes an eligible booking or purchase through an affiliate link.
Bookings and payments are generally handled by the relevant third-party provider, subject to that provider's own privacy policy and terms.
We encourage visitors to review the privacy information presented by booking platforms before providing personal or payment details.
7. Cookies and Similar Technologies
Chiang Mai Travel Hub and its service providers may use cookies and similar technologies for purposes including:
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Website functionality and security.
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Analytics and performance measurement.
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Advertising delivery and measurement.
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Affiliate referral attribution.
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Remembering applicable privacy preferences.
Some cookies may be set by third-party services.
You can manage or delete cookies through your browser settings. Where a website consent control is provided, you can use it to manage the choices available to you.
Restricting cookies may affect some website functions or the relevance of advertisements.
8. Contact Forms and Comments
If you contact us or submit information through a website form, we use the details provided to process your request.
Comments may be publicly visible alongside the display name you provide. Technical information may also be processed to help identify spam or misuse.
We retain enquiry and submission information for as long as reasonably necessary for the purpose for which it was collected, subject to applicable legal requirements.
9. Information Sharing and International Processing
We may disclose relevant information to service providers supporting hosting, security, analytics, advertising, affiliate services and communications.
Some third-party providers may process information in Australia, Thailand or other countries.
Where applicable, information may also be disclosed when required by law or reasonably necessary to protect the website, its visitors or the rights of others.
We do not sell personal information collected directly through our contact forms as a standalone customer database.
Advertising-related data sharing may be subject to additional rights or obligations under applicable privacy laws.
10. Data Security and Retention
We take reasonable steps to protect information under our control against unauthorised access, loss, misuse and disclosure.
However, no internet-based service can guarantee complete security.
Information is retained only for as long as reasonably required for operational, editorial, security or legal purposes, subject to applicable laws and the settings and policies of relevant third-party providers.
11. Your Privacy Choices and Requests
Depending on applicable law, you may be entitled to request access to or correction of personal information, request deletion, withdraw consent where applicable, or exercise other available privacy rights.
You may also have options to manage advertising personalisation, analytics tracking and cookies.
To make a privacy enquiry concerning information directly held by Chiang Mai Travel Hub, contact us using the details below.
We may need to verify your identity before responding to a request involving personal information.
12. External Websites
Chiang Mai Travel Hub links to external websites, including attraction operators, event organisers, accommodation providers, transport services and other travel businesses.
These websites operate independently and may have their own privacy policies and data-handling practices.
We are not responsible for the privacy practices of third-party websites.
13. Changes to This Privacy Policy
We may update this policy to reflect changes in website operations, third-party services or applicable requirements.
The revised version will be published on this page with an updated date.
14. Contact Us
For questions about this Privacy Policy or personal information handled by Chiang Mai Travel Hub, please contact:
Chiang Mai Travel Hub — Holiday Point Network
Email: info@holidaypoint.com.au